Privacy Policy

Last updated: March 2026

This Privacy Policy describes how our AI receptionist service collects, uses, and protects information obtained from users and business clients.

1. Information We Collect

We collect the following information during and after phone calls handled by our AI system:

• Caller phone number
• Name provided during the call
• Service address provided during the call
• Nature of service request
• Call transcript and summary
• Date and time of call

2. How We Use Your Information

Information collected is used solely for the following purposes:

• Sending appointment confirmation messages to callers
• Notifying business owners of new service requests
• Improving the quality of our AI receptionist service
• Maintaining records for the businesses we serve

3. SMS Communications

By providing verbal consent during a phone call, you agree to receive SMS messages related to your service request. These messages include appointment confirmations and service updates. You may opt out at any time by replying STOP to any message.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. Information is shared only with the specific business you contacted in order to fulfill your service request.

5. Data Retention

Call records and associated data are retained for up to 12 months. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data storage and secure server infrastructure.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of SMS communications at any time by replying STOP

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at the business number you originally called.